Contact Honey Bee IPTV

Acquire Honey Bee IPTV For setup, billing, or channel requests, our friendly team is accessible 24/7. WhatsApp or reach out by email.

WhatsApp Support

For the fastest response, message us on WhatsApp.

Chat on WhatsApp

Live Chat

Would you rather chat? Utilize the chat widget when it’s active. If unavailable, email us instead.

Start a Request

Help & Guides

Explore Installation for step-by-step device setup and troubleshooting help.

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Get in touch

General Inquiry

Have questions about setup, billing, or service? Drop us a message.

We’ll reply by email. Typical response: 2–8 hours.

Sales & Billing Assistance

Get advice, manage subscriptions, or address payment concerns.

We’ll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Pick a category for targeted guidance and speedy connections.

Setup & Installation

Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and other devices.

Billing & Payments

Manage invoices, receipts, and payment concerns with our secure Stripe checkout.

Technical Issues

Experiencing buffering, EPG, or app issues? We’ll assist in optimizing your setup.

Channel Requests

Tell us the channel or region you need, and we’ll quickly check if it’s available.

Account & Activation

If you didn’t receive your credentials or activation email, we’ll verify and resend promptly.

Apps & Compatibility

Receive suggestions for top IPTV apps and ideal settings tailored to your device.

Frequently Asked Questions

Access speedy responses to typical questions about support, setup, billing, and devices.

Provide information about your device, app, plan, and a brief explanation of the problem or inquiry.

Search your spam/junk folder. If it remains absent, contact us. contact us via WhatsApp It will be resent to you without delay.

Additional connections can be purchased as extras. Contact sales for more information.

Visit our Installation page for detailed guides on Firestick and other devices.

Refer to our Refund Policy to check eligibility, deadlines, and submission procedures.

Smart TV options include Smart IPTV or IPTV Smarters. Android devices support TiviMate or IPTV Smarters. iOS users can choose GSE Smart IPTV or IPTV Smarters.

Ensure a 30+ Mbps connection, use 5GHz Wi-Fi/Ethernet, activate hardware acceleration, boost buffer size, and stop other downloads/streams.

For playlist and EPG updates, apply the refresh/reload feature in your app settings. Should issues arise, remove and reinsert your M3U and EPG URLs.

Payments via major cards are handled by Stripe.

Yes, renewal preferences can be managed through your account, or you can seek assistance from our support team.

Our Response Times

  • Priority support: within 1–2 hours
  • Email support: 2–8 hours
  • Technical issues: Promptly